Question 1

How do you decide which technology to use for my project?

Accepted Answer

Technology selection depends on your goals, budget, timeline, and long-term plans. We evaluate factors like the complexity of features you need, expected traffic volumes, integration requirements, and the availability of developers who can maintain the code in future. We always aim to choose mature, well-supported technologies that will serve you for years, rather than chasing the latest trends.

Question 2

How long does it take to build a website or web application?

Accepted Answer

A marketing website typically takes 4–8 weeks from kickoff to launch. A web application with custom features (user accounts, dashboards, integrations) usually takes 8–16 weeks. Complex platforms with multiple user roles and advanced functionality can take 4–6 months or longer. We always recommend an MVP (minimum viable product) approach — launching with core features first and adding enhancements based on real user feedback.

Question 3

How much does a website or web app cost?

Accepted Answer

A professional marketing website typically costs £5,000–£20,000. A custom web application ranges from £15,000 to £80,000 or more, depending on complexity. These are broad ranges — a detailed scope and specification is needed before we can provide an accurate quote. We always provide fixed-price proposals so there are no surprises, and we can phase the work to spread costs over time.

Question 4

Where will my website be hosted and how much does hosting cost?

Accepted Answer

We typically host websites and applications on modern cloud platforms like Vercel, AWS, or DigitalOcean, depending on the project requirements. Hosting costs for a standard business website range from £10 to £50 per month. Applications with higher traffic or more complex infrastructure may cost £50–£300 per month. We handle the initial setup and can provide ongoing management, or hand over to your internal team if you prefer.

Question 5

What does ongoing website maintenance involve?

Accepted Answer

Maintenance covers security updates, dependency patches, performance monitoring, bug fixes, content updates, and backup management. Without regular maintenance, websites become vulnerable to security exploits and gradually slow down. We offer monthly maintenance retainers that typically range from £300 to £1,000 per month, depending on the complexity of the site and the level of support you need.

Question 6

Can my website handle a sudden increase in traffic?

Accepted Answer

If your website is built on modern infrastructure with proper architecture, yes. Cloud hosting platforms can automatically scale resources up and down based on demand. We design all our projects to handle traffic spikes — whether from a viral social media post, a press mention, or a seasonal promotion. If your current site struggles under load, that is usually a sign of architectural issues that can be resolved.

Question 7

Should I use React or WordPress for my project?

Accepted Answer

WordPress is excellent for content-heavy marketing websites where non-technical staff need to update content regularly. It is well-suited to blogs, brochure sites, and simple e-commerce. React (or Next.js, which we use) is better for custom web applications, complex user interfaces, and projects that need to integrate deeply with APIs and backend systems. We recommend WordPress when content management is the priority and React when functionality and performance are paramount.

Question 8

What is an MVP and why do you recommend starting with one?

Accepted Answer

MVP stands for Minimum Viable Product — the smallest version of your product that delivers real value to users. We recommend the MVP approach because it gets your product into the hands of real users quickly, so you can learn what works and what needs changing before investing heavily. Many businesses waste thousands of pounds building features that users never actually want. An MVP helps you avoid that trap.

Question 9

How important is mobile-first design?

Accepted Answer

Extremely important. In the UK, over 60% of web traffic comes from mobile devices, and Google uses mobile-first indexing, meaning it primarily uses the mobile version of your site for ranking. Every project we build starts with the mobile experience and scales up to larger screens. If your current website does not work well on phones, you are likely losing both customers and search engine visibility.

Question 10

How do you ensure my website loads quickly?

Accepted Answer

We follow a range of performance best practices: optimised images (modern formats like WebP), efficient code splitting so browsers only download what they need, server-side rendering for fast initial page loads, CDN (Content Delivery Network) distribution, and careful selection of third-party scripts. We test performance throughout the build process using tools like Google Lighthouse, targeting a score of 90 or above.

Question 11

How do you keep my website secure?

Accepted Answer

Security is built into every layer of our projects. We use HTTPS everywhere, implement proper authentication and authorisation, sanitise all user inputs to prevent injection attacks, keep all dependencies up to date, and follow the OWASP Top 10 security guidelines. For applications handling sensitive data, we also implement additional measures such as rate limiting, content security policies, and regular security audits.

Question 12

How do I know when it is time to rebuild my website?

Accepted Answer

Common signs that a rebuild is needed include: the site is more than 4–5 years old and looks dated, it performs poorly on mobile, page load times exceed 3 seconds, your team dreads making content updates because the CMS is clunky, or the underlying technology is no longer supported. If you are spending more on patching and workarounds than a rebuild would cost, it is time to start fresh.

Question 13

How many people work on a typical web project?

Accepted Answer

A typical project involves 2–4 people: a project lead who manages scope and communication, a designer for UI/UX, and one or two developers for front-end and back-end work. Larger or more complex projects may require additional specialists, such as a DevOps engineer or a QA tester. We keep teams small and focused to minimise overhead and ensure clear accountability.

Question 14

How do you test websites before launch?

Accepted Answer

We test across multiple dimensions: functional testing to ensure every feature works as expected, cross-browser testing on Chrome, Firefox, Safari, and Edge, responsive testing across phone, tablet, and desktop screen sizes, performance testing for load times and Core Web Vitals, accessibility testing to meet WCAG standards, and security testing for common vulnerabilities. All testing happens in a staging environment before anything goes live.

Question 15

What does the deployment process look like?

Accepted Answer

We use automated deployment pipelines that push code from a staging environment to production with a single click. This means deployments are fast, repeatable, and reversible if something goes wrong. For most projects, we set up continuous deployment — every approved change is automatically deployed within minutes. We also maintain the ability to roll back to a previous version instantly if any issues are detected after launch.

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