Thoughts on technology, design, development, and building digital products that make a difference.
Triage is a hospital word: decide what needs attention now, what can wait, and what needs nothing at all. Applied to email it is a simple system, not a piece of software.
A practical guide to automating your social media without losing authenticity.
The seven processes that give you the biggest time savings for the smallest investment.
A simple framework for working out whether automating a process will save you money — with a calculator.
No-code tools are great — until they're not. Here's how to know when you need custom-coded automation.
How to automate your CRM so leads get followed up, deals progress, and nothing falls through the cracks.
Set up automated email sorting, prioritisation, and responses so you can focus on work that matters.
How to automate invoicing, expense tracking, and financial reporting without being a developer.
A detailed comparison of the three most popular automation platforms — pricing, features, and when to use each.
Playbooks, build logs and tool teardowns for SME leaders. One email a week, free, unsubscribe any time.