
Turning Expert Knowledge into a Product You Can Sell Twice
Service businesses sell the same thinking again and again and only get paid for the hours. How to package what you know into something with margin, without cannibalising the day job.
Thoughts on technology, design, development, and building digital products that make a difference.

Service businesses sell the same thinking again and again and only get paid for the hours. How to package what you know into something with margin, without cannibalising the day job.

It is rarely in the filing cabinet or the patent. It is in quotes, methods, corrections and the reasons behind decisions. How to find yours before the person holding it retires.

Fewer than 15% of organisations have catalogued even half their data. A practical one-week audit you can run yourself, and what to do with what you find.

Around 55% of business data is never used for anything. A quick way to work out whether yours is an asset, a liability, or simply a storage bill you have stopped noticing.

Article 4 has applied since February 2025 and enforcement began in August 2026. Only around 22% of UK businesses have trained staff on AI governance. What the duty actually asks of you.

A one-page risk register beats a fifty-page policy nobody reads. What to list, how to score it, who owns it, and a template you can fill in this afternoon.

There is no UK AI Act. That does not mean AI is unregulated here. What UK GDPR, the ICO, the FCA and employment law already require of you, in plain English.

Since 2 August 2026 you must disclose AI interaction and label AI-generated content. What that means for your chatbot, your marketing copy and your customer emails.

Most UK SMEs are out of scope. Some are in it without realising. Five questions that settle the matter in about ten minutes, with what to do next in either case.
Playbooks, build logs and tool teardowns for SME leaders. One email a week, free, unsubscribe any time.